Frequently Asked Questions

Everything you need to know about shopping with us.

How long does shipping take?

Standard delivery typically takes 3 to 5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 14-day return period for online orders. Items must be in their original packaging and unused condition to qualify for a full refund.

Which payment methods do you accept?

We accept major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Can I cancel or change my order?

Because we process orders quickly, we can only make changes or cancellations within 30 minutes of the order being placed. Please contact customer support immediately.

Are your products safe and tested?

Yes, all Flying Tiger Copenhagen products undergo rigorous testing to ensure they meet international safety standards and quality regulations.

Do you offer international shipping?

Currently, we ship to most countries within the European Union. Please check our shipping page for a full list of available destinations.